Privacy Policy
Last updated June 16, 2026. This policy explains what Chart & Deck collects, why, and the choices you have. We keep it plain on purpose.
What we collect
- Your name and email, so we can reach you and deliver your reading.
- Your birth date, birth time, and birth place, used only to compute your chart.
- The question you ask and the notes from shaping it, so the reading is about you.
- For a synastry reading, the partner birth details you provide with their permission.
- Basic usage data and cookies for analytics and site performance.
Payments are handled by Stripe. We never see or store your full card details.
How we use it
To create and deliver your reading, take payment, answer you, and improve the service. We do not sell your personal information.
Who we share it with
Only the service providers that make Chart & Deck work: Stripe (payments), our email provider (sending your reading and receipts), our database and hosting providers (storing your details securely), and an AI provider that helps draft parts of your reading from the data above. Each handles your data under its own terms and only to do its job for us.
How long we keep it
We keep your details while your account or order is active and as long as needed for our records and legal obligations. You can ask us to delete your data at any time.
Your rights
Under Canadian privacy law (PIPEDA), you can ask to see the personal information we hold about you, correct it, or have it deleted. You can opt out of marketing email at any time using the unsubscribe link or by contacting us; service emails about a reading you ordered will still be sent. To make a request, email us at hello (at) chartanddeck (dot) com.
Age
Chart & Deck is for adults 18 and older. We do not knowingly collect information from children.
Contact
Questions about privacy: hello (at) chartanddeck (dot) com.